Privacy Policy

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HK Truck Dispatching ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website [Your Website URL] or interact with us through other means. It also outlines your rights and how to exercise them in compliance with applicable privacy laws.

 Personal Information

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, company name.
• Fleet Information: Number of trucks in your fleet, load details.
• Payment Information: Credit card details, billing address, and payment history.
• Usage Data: Information about how you use our website, such as IP address, browser type, and browsing behavior.

Non-Personal Information

We also collect non-personal information, such as anonymous usage statistics and aggregated data, to improve our services.

We collect information from you in the following ways:

• Directly from You: When you fill out forms on our website, request a quote, contact us via email or phone, or interact with us during any business activities.
• Automatically: When you use our website, certain data is collected through cookies and similar technologies.
• Third Parties: We may collect information from third parties, such as partners or service providers, in relation to the services we offer.

 We use your personal information for the following purposes:

• Providing Services: To manage and deliver our dispatching services.
• Communication: To contact you regarding your account, services, or inquiries.
• Payment Processing: To process transactions and manage billing.
• Website Improvement: To analyze usage data and improve the functionality and user experience of our website.
• Marketing: To send promotional emails, newsletters, and other marketing communications. (You may opt-out at any time.)

We rely on the following legal bases for collecting and processing your personal information:

• Consent: When you provide us with your consent for certain activities (e.g., subscribing to marketing emails).
• Contractual Obligation: To fulfill a contract with you, such as providing dispatch services for your fleet.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services and communicate with you in relation to business inquiries, while balancing your privacy rights.

We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary for the following purposes:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and IT support. However, your phone number will not be shared with third parties for the purpose of SMS or other direct marketing activities.
• Legal Compliance: We may disclose your information if required by law, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Additionally, by providing your phone number, you consent to receive SMS notifications related to your interactions with us. You may opt out of receiving SMS communications at any time.

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security. 

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. Cookies are small data files stored on your device that allow us to recognize your browser and track website behavior.

You can manage or disable cookies in your browser settings, though some features of our website may not function properly if cookies are disabled.

For more information on how we use cookies, please review our [Cookie Policy].

 Your Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at (Simsharry21@gmail.com)

We require explicit consent for collecting certain personal information, particularly for marketing communications or when information is provided outside of our website (e.g., by phone or email).

You have the right to withdraw your consent at any time. If you no longer wish to receive communications from us, you can:

• Click the "Unsubscribe" link in our emails.
• Reply to any communication with the word "UNSUBSCRIBE."
• Contact us directly via email at Simsharry21@gmail.com or phone at 254-870-4449 to request removal from our list.

 Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can control or disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website. 

If you are located outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our website or providing us with your information, you consent to such transfers.

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once we no longer need your data, we will securely delete or anonymize it.

 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit. handle any cargo, and we can scale our services to match your changing needs.

 We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our website or services after any changes indicates your acceptance of the revised policy. 

 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HK Truck Dispatching
( 5802 Drystone LN

Killeen, TX 76542-5284)
(Simsharry21@gmail.com)
(254-870-4449)